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| Frequently Asked Questions |
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| 1. Why shop with Purifier Nation? |
- Best Advice
We provide informative, objective advice based on our own research to educate people as to why they should have an air purifier and how to go about deciding which one to get. Our Learning Center is full of detailed information and we explain why different groups of people should consider getting an air purifier for their home or work.
- Best Products
As you can tell by our name, our number one focus is air purifiers. We only carry the very top brands of purifiers that have HEPA filters. Our brands are only offered through carefully selected retailers such as Purifier Nation. We purposely exclude other manufacturers of mediocre products.
- Best Prices
Low price guarantee. Factory direct discounts. We sell our products at the lowest prices the manufacturers will let us.
- Best Service
Superior customer service and guaranteed satisfaction. You can contact us by phone or email and we'll do our very best to answer any question that you may have. We guarantee when you call that you will speak with a trained, friendly expert on our product line. Every member of our team takes extreme pride in our mission.
- Fast, Free Shipping
Fast shipping through FedEx, UPS, or USPS. Usually same-day order processing. We make sure that everything we sell is in stock.
- No Sales Tax
No sales tax outside of Texas.
- Authorized Dealer
We are an authorized dealer of every manufacturer we carry. Unlike some retailers, full manufacturer's warranties will be honored for all products sold at Purifier Nation. You'll get the most up-to-date product information, and we work closely with manufacturers to ensure the highest level of support.
- No-Hassle Returns
No-Hassle returns and exchanges, based on the manufacturer's return policy.
- Privacy Safeguards
We guard your privacy completely. We don't sell, share, rent, or trade any customer information ever.
- Secure Ordering
Completely secure ordering with Comodo 128 bit SSL Encryption, daily SiteLock security checks, PCI Certification, and PayPal-verified credit card processing.
- Lifetime Product Support
We offer lifetime product support on every item we sell.
- Best Product Descriptions
We strive to put the most detailed descriptions and pictures as possible for all of our products. We want you to be able to be sure that any piece of information you need to know about one of products is readily available on our site.
- Unbiased Product Reviews
We thoroughly examine every product we sell and also give our customers the opportunity to rate their purchases and publish unbiased reviews on how their products have worked.
- Actual Phone Number
A lot of websites like Amazon.com force you to use their website and/or email to get the information you need. Our website is full of useful information and completely secure, but you can reach us at (888) 498-4503 if you need any help at all.
- 24/7 Availability
Our online store is always open, 24 hours a day, 7 days a week for your convenience. In addition, if you'd like to reach us by phone, our normal business hours are 8AM-5PM, M-F and 10AM-5PM on Saturday. Please feel free to call us if we may be of any assistance. You can reach us toll-free at (888) 498-4503. Or you can email us at support@purifiernation.com and we'll get back to you ASAP.
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| 2. What is Purifier Nation? |
Purifier Nation is a leading online retailer of only the best HEPA air purifiers and a top resource for information on indoor air quality. Our belief is that virtually every household and office in our country has certain airborne pollutants that affect people's quality of health. The vast majority of people in fact are completely unaware of these pollutants as well as the long-term health consequences of constantly breathing unclean air.
Our founder moved back to his hometown of Austin, TX to find that many people who had come to Austin for its vibrancy and plentiful outdoor activities also had the unfortunate side effect of developing allergies. Rather than take some prescription drug to alleviate these symptoms, we found that indoor air purification is a much better option for people.
And once we did some extensive research, we found that there are a whole host of problems with indoor air that affects not just allergy sufferers, but everyone. People take it for granted that their homes are safe for their health, but we realized that there are major pollutants all around us 24 hours a day that we'd been ignoring for years. Nothing fixes these problems like a top-quality HEPA air purifier, and so our mission is to educate customers about the many benefits these products. |
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